Effective Date: 30th Apr 2025

PRESTIGE INTERIORS - FZCO ("Company", "we", "our", or "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information:
  Name, email address, phone number, postal address, and other similar contact data.

• Payment Information:
  Billing addresses, payment card details (securely processed through third-party payment gateways).

• Technical Data:
  IP address, browser type, access times, and pages visited, collected through cookies and similar technologies.

• Communication Data:
  Records of your communication with us, including customer service requests, inquiries, and support communications.

2. How We Use Your Information

We use your information to:

• Provide and manage our services.

• Process your transactions and fulfill your orders.

• Communicate with you regarding your orders, services, or inquiries.

• Improve our website, services, and customer experience.

• Send promotional materials or special offers (only if you have opted-in).

• Comply with legal and regulatory obligations.

3. Sharing of Information

We do not sell, trade, or rent users' personal identification information to others.
We may share information with:

• Service Providers:
  Third parties that provide services on our behalf (e.g., payment processing, logistics, IT support).

• Legal Authorities:
  When required by law or to protect our rights, users, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
However, no data transmission or storage system can be guaranteed to be completely secure.

5. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request deletion of your personal data, subject to legal obligations.

• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at support@prestigeheaven.com.

6. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and improve our services.
You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time.
Changes will be posted on this page with an updated effective date. Continued use of our services after any changes constitutes acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

PRESTIGE INTERIORS - FZCO
Warehouse no. 009, Building no. 02, Goshi Warehouse City, Al Quoz Industrial Area 3, Dubai, UAE
Phone: +971 50 847 3637
Email: support@prestigeheaven.com