Frequently Asked Questions

We’ve compiled a list of the most frequently asked questions to help you better understand our services and processes. If you don’t find your question here, feel free to reach out to us directly.

We specialize in:

  • Residential interior design
  • Commercial interior design
  • Custom furniture design
  • Renovation and remodeling
  • Turnkey solutions for interior projects

We have offices in:

  • Dubai, UAE: Office# 3014 Schon Business Park, Dubai Investment Park (DIP), Dubai, UAE
  • Australia: 18 Blacktown Rd, Blacktown NSW 2148, Australia

You can contact us through our Contact Us page, email us at info@mycraftsy.com, or call us. Our team will guide you through the initial consultation and project planning process.

Project timelines vary depending on the scope and complexity. A typical project can take anywhere from 2 to 12 weeks. We provide a detailed timeline during the planning phase.

Yes, we cater to projects of all sizes, from single-room makeovers to complete renovations and new builds.

Costs depend on the size and complexity of the project. After the initial consultation, we provide a tailored quote based on your requirements.

We accept:

  • Credit/Debit cards
  • Bank transfers
  • Online payment options (details will be provided during the project initiation)

Yes, we require a deposit to confirm your project and begin the design or execution process. The amount will be discussed during the initial consultation.

Absolutely! We value your input and work closely with you to bring your vision to life. Feel free to share your ideas, inspiration, or sketches.

Yes, we are committed to sustainable design practices and offer eco-friendly material and furnishing options upon request.

Yes, we specialize in custom furniture design and sourcing to meet your unique requirements.

Currently, we operate in the UAE and Australia. For projects in other locations, feel free to reach out, and we’ll explore how we can assist.

We strive to meet agreed timelines. If there are any unavoidable delays, we will communicate transparently and take steps to minimize impact.

Yes, our team manages the installation and final setup to ensure your project is completed to perfection.

Yes, we offer post-completion support for any adjustments or issues related to our services.

You can contact our support team via email at info@mycraftsy.com or call us at:

  • Dubai: +971-501420457
  • Australia: +61 575 601 963

If you have additional queries, please don’t hesitate to contact us directly. Our team is here to help!